Shipping Policy

We are amongst very Few of those who have our own Manufacturing Factory and we take optimum care of the Quality of the Garments we Manufacture & Sale. So Order Prepaid and Support the “CASHLESS INDIA” Initiative.

On all Prepaid Orders at www.cult.fashion we give:

Flat 5% off Storewide
On all (COD) Cash on Delivery Orders at www.cult.fashion
A COD Charge of Rs 40/- will be applicable on each product.
NO COD Charges applicable on orders above Rs 1497/-

Order Processing

(This will be in same page of shipping policy)

Generally, it takes 2 days to process the Order but sometimes due to unavoidable circumstances, weekends, long holidays, and Festivals, it might take a little longer, meanwhile, you can mail us to enquire at care@cult.fashion or Whats App at 72084-11162

Track Order

(This will be a separate page)

How do I Track my order?
You can track your order once it has been dispatched from our warehouse. An email, SMS, and WhatsApp notification will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on 'Track Order' for the respective Order ID. Your tracking link may take up to 24 hours from the shipping date to get activated. In case of any unusual event which delays your order, you will receive an update from us.

Return & Exchange - Terms and Conditions

(This will be a separate page)

  • Customers can exchange the order within 15 days from the date of delivery.
  • Keeping the strict hygiene standards of our products, we do not accept
    returns/replacements on several product categories like any innerwear, boxers and shorts.
  • We reserve the right not to accept the return of products that:
    (i) We found or believe are being returned after use or washed.
    (ii) We found or believe are damaged or soiled (except where the return is on account of damaged goods having been delivered to you).
  • We will arrange the reverse pickup of products once confirmed by the Customer Care Team.
    If you have received a defective product, send us images at care@cult.fashion and we will
    get back to you, once confirmed by the Customer Care Team.
  • Once confirmed by our customer care team, we will arrange the reverse pickup of the
    Product/s within 2-3 days of receiving the request.
  • Please ensure while returning the product all the original label tags along with the packaging
    are intact the way it was delivered.
  • In the case of COD order returns, the COD charges will not be refunded by us.
  • If your area pin code is not serviceable for the reverse pickup facility, you will need to self-
    ship the returned item via any reliable courier partner (no speed post please) Please ensure to place a sheet of paper with the details of the Order ID for each item included in the package. For all self-shipped returns, you will be duly reimbursed the shipping costs. Therefore, please ensure that a scanned copy of the courier bill/receipt is shared with us within 48 hrs of shipping the product at care@cult.fashion 
    The courier bill/receipt should satisfy the following conditions for successful processing:
    1. It should capture the weight of the return package.
    2. Residential/office address, destination address, shipment date, amount, and other details
    should be mentioned.
    3. The information on the receipt should NOT be edited/over-written.
    4. Rs 100 will be credited to your wallet for every 500 grams courier.
    This is subject to your returns being inspected and successfully processed upon receipt at
    our end. Plz send Return or Exchange Products at this Address:
    Cult.Fashion, C/O Beer Studio Brands Pvt. Ltd., offc. no. 105, 106, BM Building, 1 st Floor,
    Rajlaxmi Complex, Kalher, Bhiwandi-421302, Thane, Maharashtra Contact No. 72084-11162
    email id care@cult.fashion
    Your replacement order will be shipped once the original order is successfully collected, and
    the tracking details will be shared with you accordingly.
  • How do I check the status of my exchange order?
    You can check the status of your order by clicking Track Order on the www.cult.fashion page post account login.
    Once your order is placed, we will send you confirmation of your order details by e-mail, SMS and WhatsApp notification will be sent with a link. Your tracking link may take up to 24 hours from the shipping date to get activated. In case of any unusual event which delays your order, you will receive an update from us.

REFUND POLICY

(This will be a in above page as well as a separate page)

We grant you a period of 15 days for cancelling your order and request a refund from the day the order was delivered by the delivery executive.
*Refund is strictly subject to your returns passing the quality check.
We reserve the right not to accept the return of products that:
(i) We found or believe are being returned after use or washed.
(ii) We found or believe are damaged or soiled (except where the return is on account of damaged goods having been delivered to you).

If it has been longer, please reach out to us below details, and we will investigate.

at care@cult.fashion or Whats App at 72084-11162
(*We reserve the right to change our T&C, shipping policies, Return, Exchange,= and Refund Policies at any given time.)

Chang

We and our affiliates may disclose or transfer some or all of your Personal Information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamate, or restructure of the business. When such a transaction occurs, then the other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information.

Further Ackno

You hereby acknowledge and agree that this Privacy Policy:
a) Is clear and easily accessible and provides statements of the Company’s policies and practices with respect to the Information;
b) Provides for the various types of personal or sensitive personal data of information to be collected;
c) Provides for the purposes of collection and usage of the Information;
d) Provides for disclosure of Information; and
e) Provides reasonable security practices and procedures.

Whom sho

If you have any questions or feedback regarding this Policy, you may contact us using the information below:
Name: Swapnil Gautam
Contact Number: 7758030405
Email: swapnil@cult.fashion
Timing: Monday to Saturday- 10 am to 6 pm