On all Prepaid Orders at www.cult.fashion we give:
(This will be in same page of shipping policy)
Generally, it takes 2 days to process the Order but sometimes due to unavoidable circumstances, weekends, long holidays, and Festivals, it might take a little longer, meanwhile, you can mail us to enquire at email@example.com or Whats App at 72084-11162
(This will be a separate page)
Return & Exchange - Terms and Conditions
(This will be a separate page)
- Customers can exchange the order within 15 days from the date of delivery.
- Keeping the strict hygiene standards of our products, we do not accept
returns/replacements on several product categories like any innerwear, boxers and shorts.
- We reserve the right not to accept the return of products that:
(i) We found or believe are being returned after use or washed.
(ii) We found or believe are damaged or soiled (except where the return is on account of damaged goods having been delivered to you).
- We will arrange the reverse pickup of products once confirmed by the Customer Care Team.
If you have received a defective product, send us images at firstname.lastname@example.org and we will
get back to you, once confirmed by the Customer Care Team.
- Once confirmed by our customer care team, we will arrange the reverse pickup of the
Product/s within 2-3 days of receiving the request.
- Please ensure while returning the product all the original label tags along with the packaging
are intact the way it was delivered.
- In the case of COD order returns, the COD charges will not be refunded by us.
- If your area pin code is not serviceable for the reverse pickup facility, you will need to self-
ship the returned item via any reliable courier partner (no speed post please) Please ensure to place a sheet of paper with the details of the Order ID for each item included in the package. For all self-shipped returns, you will be duly reimbursed the shipping costs. Therefore, please ensure that a scanned copy of the courier bill/receipt is shared with us within 48 hrs of shipping the product at email@example.com
The courier bill/receipt should satisfy the following conditions for successful processing:
1. It should capture the weight of the return package.
2. Residential/office address, destination address, shipment date, amount, and other details
should be mentioned.
3. The information on the receipt should NOT be edited/over-written.
4. Rs 100 will be credited to your wallet for every 500 grams courier.
This is subject to your returns being inspected and successfully processed upon receipt at
our end. Plz send Return or Exchange Products at this Address:
Cult.Fashion, C/O Beer Studio Brands Pvt. Ltd., offc. no. 105, 106, BM Building, 1 st Floor,
Rajlaxmi Complex, Kalher, Bhiwandi-421302, Thane, Maharashtra Contact No. 72084-11162
email id firstname.lastname@example.org
Your replacement order will be shipped once the original order is successfully collected, and
the tracking details will be shared with you accordingly.
- How do I check the status of my exchange order?
You can check the status of your order by clicking Track Order on the www.cult.fashion page post account login.
Once your order is placed, we will send you confirmation of your order details by e-mail, SMS and WhatsApp notification will be sent with a link. Your tracking link may take up to 24 hours from the shipping date to get activated. In case of any unusual event which delays your order, you will receive an update from us.
(This will be a in above page as well as a separate page)